Knowledgebase : Joining and Membership
All information gathered by Weightplan is fully covered by the data protection act (1998). Your details will be stored securely and will be treated in the strictest confidence. For more details see our privacy policy [1]. Links: ------ [1] http://...
To select which types of Weightplan emails you'd like to receive, hover over the 'Account' tab and select 'Settings' from the drop down menu. Scroll down to the 'Email settings' section and select the tick-boxes you require depending on which type ...
Last Updated: 2011-12-07 16:53:28 Unfortunately it is not possible to share your membership. Your diary is personal to you. We all require different calorie allowances and we're all at various levels of fitness working towards different goals. All y...
Last Updated: 2011-12-07 17:05:20 All memberships renew automatically unless you wish to cancel your membership. Cancel your membership by hovering over 'Account', selecting 'Membership'. Scroll to the bottom of the screen to access 'Easy cancel...
Last Updated: 2011-12-07 17:05:20 Firstly, check which type of membership you currently have. Hover over the 'My Account' tab and select 'Membership'. If you are currently on a pay MONTHLY MEMBERSHIP, you will be billed at the end of every 28 da...
How to turn off subscription payments on an iOS device; iPad, iPod and iPhone >Launch the App Store. >Tap "Featured" at the bottom of the screen. >Scroll down and tap your Apple ID (sign in with your Apple ID, if you have not done so already)....
Last Updated: 2011-12-07 17:05:20 To close your account membership and cancel your direct debit, hover over the 'Account' tab and select 'Membership' from the drop down menu. Here you can select 'Easy cancellation' from the bottom of the page.
Last Updated: 2011-12-07 17:05:20 Hover over the 'Account' tab and select 'Personal Details' from the drop down menu. Here you can change all your personal details including your password and email address.
You can cancel your membership right up to the time it expires. To see when your membership expires hover over the 'Account' tab and select 'Membership' from the drop down menu.
All payments are taken online only. * We use the Thwarte security system to provide maximum online security * We currently have no plans to process any other kind of payment
Last Updated: 2011-12-07 17:05:20 Simply click the 'Forgot your password?' message from right under the Member Login area (top right of screen) and follow the instructions.
Last Updated: 2011-12-07 17:05:20 Firstly, check that we have your correct email address; Hover over the 'Account' tab and select 'Personal Details' from the drop down menu. Check the spelling of your email address. Secondly, if your email addre...
WHAT BMI SHOULD I BE AIMING FOR? (BMI) Body mass index is a statistical measure of an individual's weight in relation to his/her height. It is a simple index used by medical and fitness professionals to classify underweight, overweight and obesity in ad...
Last Updated: 2011-12-07 17:00:53 There are a multitude of tools we use to help you reach your ideal weight and fitness. Each tools is designed to encourage you along your journey and keep you happily focussed on your goals. In general the more tool...